FDIC-Insured - Backed by the full faith and credit of the U.S. Government
FDIC-Insured - Backed by the full faith and credit of the U.S. Government
We are dedicated to offering cutting-edge banking products and services, as well as personalized support from bankers who genuinely care about YOU. With that said, March 6th, we will begin converting our current core processing system to CSI’s (Computer Services, Inc.), a forward-thinking tech company with state-of-the-art solutions. CSI’s system will fuse advanced technology with personalized service to enhance your banking experience significantly, while providing extra security measures. We strongly believe that these enhancements will allow us to create even more meaningful moments for you and our communities.
The word of Important on adhesive note paper
By now, hopefully, you’ve received and reviewed our Conversion Upgrade Booklet. This has all the important information regarding our Conversion System Upgrade.
Learn MoreIf you have not gotten one, and would like to have one mailed, please contact us. OR – You can also view a digital version below.
How to reach us:
Visit your local branch during normal operating hours.
*Effective Monday, March 17, the Support Center hours will be revised to the following schedule: Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, and Sunday from 12:00 PM to 2:00 PM.
The System Upgrade Support Center number is 888-862-1725.
You may, also, reach us by email at support@themissouribank.com.
Businesswoman working on laptop at hotel cafe
Below we have provided two informational guides to help you navigate through the new processes with ease and confidence. Happy Learning!
Learn More
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Visit your local branch during normal operating hours.
*Effective Monday, March 17, the Support Center hours will be revised to the following schedule: Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, and Sunday from 12:00 PM to 2:00 PM.
The System Upgrade Support Center number is 888-862-1725.
You may, also, reach us by email at support@themissouribank.com.
We are certain that you will gain considerable advantages from these improved services and we thank you for being a valued member of The Missouri Bank family!
Support Center Revised Schedule
Effective Monday, March 17, the Support Center hours will be revised to the following schedule: Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, and Sunday from 12:00 PM to 2:00 PM.
ATM Update
Hermann’s ATM functionality has been restored!
CenterVoice Update
Both CenterVoice numbers (800-344-2437 and 636-456-6678) are fully operational!
Mobile Banking App
Apple Users
Please complete the update on TMB’s mobile app.
Android Users
If you haven’t already, please delete the old app. Re-download the new app from the Google Play Store.
Digital Services Restored
We are happy to inform you that our Online Banking and Mobile Banking services have been restored.
We are still awaiting CenterVoice to get up and running. We will keep you posted when it’s available.
We hope you enjoy your upgraded experience.
Bill Pay Now Available
The upgraded Bill Pay service experience is now available in Online Banking.
If you frequently use Bill Pay, all your past transactions and scheduled payments will remain intact. However, please remember that if you utilize e-bills, you will need to re-enroll in your desired e-bills.
System Upgrade Support Center Extended Hours Begin Today! (888-862-1725)
The Support Center has extended hours beginning today until 03/28.
Monday through Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 12:00 PM – 5:00 PM
support@themissouribank.com is also available for questions.
ATM Update
Foristell’s ATM functionality has been restored!
ATM Update
Wentzville’s ATM is up and running!
ATM Update
Warrenton and Sedalia ATM’s are restored to full functionality and ready for use.
ATM Update
ATM’s are out of service and expected to resume operation on Friday, 03/07, OR as soon as possible. We will let you know as they get up and running.
Debit Card Activation Reminder
Activate new debit card(s) today. Old debit cards will be shut off today.
Digital Service Interruptions
Online Banking, Mobile Banking, and CenterVoice will not be able during this period.
Quickbooks/Quicken Update
QuickBooks Web Connect and QuickBooks Direct Connect will be available Monday 3/10/25.
Quicken Web Connect and Quicken Direct Connect will be available Monday 03/10/25.
Quicken and QuickBooks Express Web Connect will be available Monday 03/17/25.
Bill Pay
Bill Pay will be temporarily unavailable until March 10. If you need to arrange a payment, please contact the vendor directly.
After upgrade, you will need to re-establish any recurring bill payments.
We apologize for any inconvenience this may cause and appreciate your understanding and patience.
Debit Cards
New debit cards have been mailed out. These cards cannot be activated until 03/06. Be sure to activate your new card on 03/06, as the old cards will no longer work.
It is also very important activate your card from the phone that is associated with the phone number we have on file.
System Upgrade Support Center (888-862-1725)
Active and started calling customers regarding debit cards to be sent out and are answering any questions regarding conversion.
Extended Support Center Hours from 03/07/2025 – 03/28/2025
Monday through Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 12:00 PM – 5:00 PM
support@themissouribank.com is also available for questions.