FDIC-Insured - Backed by the full faith and credit of the U.S. Government
We are dedicated to offering cutting-edge banking products and services, as well as personalized support from bankers who genuinely care about YOU. With that said, March 6th, we will begin converting our current core processing system to CSI’s (Computer Services, Inc.), a forward-thinking tech company with state-of-the-art solutions. CSI’s system will fuse advanced technology with personalized service to enhance your banking experience significantly, while providing extra security measures. We strongly believe that these enhancements will allow us to create even more meaningful moments for you and our communities.
The word of Important on adhesive note paper
By now, hopefully, you’ve received and reviewed our Conversion Upgrade Booklet. This has all the important information regarding our Conversion System Upgrade.
Learn MoreIf you have not gotten one, and would like to have one mailed, please contact us. OR – You can also view a digital version below.
How to reach us:
Visit your local branch during normal operating hours.
We will have a System Upgrade Support Center set up from Friday, March 7 through Friday, March 28 to address any system upgrade related questions. The System Update Support Center will have extended hours from 7:00 AM until 7:00 PM Monday – Friday, 8:00 AM – 4:00 PM on Saturday, and 12:00 PM – 5:00 PM on Sunday.
The System Upgrade Support Center number is 888-862-1725.
You may, also, reach us by email at support@themissouribank.com.
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Below we have provided two informational guides to help you navigate through the new processes with ease and confidence. Happy Learning!
Learn More
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Visit your local branch during normal operating hours.
We will have a System Upgrade Support Center set up from Friday, March 7 through Friday, March 28 to address any system upgrade related questions. The System Update Support Center will have extended hours from 7:00 AM until 7:00 PM Monday – Friday, 8:00 AM – 4:00 PM on Saturday, and 12:00 PM – 5:00 PM on Sunday.
The System Upgrade Support Center number is 888-862-1725.
You may, also, reach us by email at support@themissouribank.com.
We are certain that you will gain considerable advantages from these improved services and we thank you for being a valued member of The Missouri Bank family!
Bill Pay
Bill Pay will no longer be accessible until March 10. If you need to schedule a payment, please reach out to the vendor directly.
Debit Cards
New debit cards have been mailed out. These cards cannot be activated until March 6. Be sure to activate your new card on March 6, as the old cards will no longer work. It is also very important activate your card from the phone that is associated with the phone number we have on file.
System Upgrade Support Center (888-862-1725)
Active and started calling customers regarding debit cards to be sent out and are answering any questions regarding conversion.
Extended Support Center Hours from 3/07/2025 – 3/28/2025
Monday through Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 12:00 PM – 5:00 PM
support@themissouribank.com is also available for questions.